RAMP Global Limited
Company / BRN No.: 79341423
A limited company incorporated in Hong Kong on 5 December 2025
Registered office address: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, Hong Kong
Website: https://hollandsnapframe.fr
Email: [email protected]
RAMP Global is a trading name operated by RAMP Global Limited, a company incorporated in Hong Kong.
1. Who We Are
This Privacy & Personal Data Processing Policy (the “Policy”) applies to the website https://hollandsnapframe.fr and all related communication channels operated by RAMP Global Limited.
RAMP Global Limited is a private company limited by shares, incorporated in Hong Kong on 5 December 2025 (Company / BRN No.: 79341423), registered at Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, Hong Kong.
RAMP Global Limited operates the website https://hollandsnapframe.fr and provides international supply of heavy machinery spare parts, diesel engines, long blocks, short blocks, hydraulic pumps, hydraulic motors, gearboxes, final drives, ECU/ECM electronic control modules, industrial machinery components and related spare parts.
By using our website or contacting us through any channel, you agree to the practices described in this Policy.
2. What Data We Collect
We may collect and process the following types of personal data:
- Full name
- Phone number
- Email address
- Company name and job title (if provided)
- Country and city
- Delivery address and billing details
- WhatsApp, Telegram, Messenger / Facebook / Instagram contact details
- Product inquiry details: equipment model, machine serial number, engine serial number, part number, arrangement number
- Nameplate photos, product photos and uploaded files
- Order details, invoice and payment information
- IP address, cookies, browser and device information
- Website usage data
- CRM communication history
- Messages sent through website forms, chatbots or messengers
3. How We Collect Data
Personal data may be collected through:
- Website forms (contact forms, product inquiry forms, request price / quote forms)
- WooCommerce checkout and account registration
- WhatsApp, Telegram, Facebook Messenger, Facebook, Instagram
- Email and phone calls
- Chatbot / RAMP Assistant
- Uploaded files and photos
- Communication with sales managers
- CRM system
- Advertising platforms and analytics tools
4. Why We Process Data
Your data is collected and processed for the following purposes:
- Responding to customer inquiries
- Selecting correct spare parts and checking availability
- Preparing quotations and invoices
- Processing orders
- Arranging logistics and delivery
- Communicating with clients and providing technical clarification
- Warranty and claim processing
- Internal CRM records
- Fraud and spam prevention
- Website analytics and improving user experience
- Marketing and remarketing
- Compliance with accounting, tax and legal obligations
5. Legal Basis for Processing
We process personal data when it is necessary to respond to inquiries, prepare quotations, perform contracts, process orders, comply with legal obligations, protect our legitimate business interests, improve our services, and, where required, based on user consent.
6. Marketing Communications
By submitting your contact details (via forms, email, or messengers), you consent to the use of your data for marketing and promotional purposes, including email newsletters, promotional messages with special offers, messages via messengers (WhatsApp, Telegram, WeChat), and targeted advertising using analytics and advertising platforms.
You can opt out at any time by contacting us at [email protected] or using the unsubscribe option in any message.
7. Data Sharing
Your personal data may be shared with the following categories of recipients where necessary to process your inquiry or fulfill your order:
- Suppliers and manufacturers
- Logistics companies, freight forwarders and customs brokers
- Payment providers and banks
- CRM providers and IT service providers
- Website hosting providers
- Advertising platforms and analytics services
- Contractors and employees involved in processing the request or order
- Government or regulatory authorities where required by law
8. International Data Transfers
RAMP Global Limited is incorporated in Hong Kong and works with international customers, suppliers, logistics companies and contractors. Therefore, personal data may be transferred, stored or processed in different countries, including Hong Kong, China, the UAE, and other countries where our clients, suppliers, logistics partners or service providers are located.
9. Use of Messaging Platforms
If you contact us via WhatsApp, Telegram, Messenger, Facebook, Instagram or WeChat, please note:
- These services are operated by third parties and may store or process your personal data outside your country in accordance with their own privacy policies.
- By contacting us via WhatsApp, Telegram, Messenger, Facebook, Instagram, email, phone or other communication channels, you agree that RAMP Global Limited may process the contact details and information you provide for the purpose of responding to your inquiry, preparing a quotation, processing your order and related communication.
- We are not responsible for how these platforms process your information.
10. Cookies and Tracking
Our website may use cookies and tracking technologies, including Google Analytics, Google Ads, Meta / Facebook Pixel, Yandex Metrica, WooCommerce cookies, WordPress cookies, chatbot cookies, remarketing tools and other tracking scripts.
Cookies and tracking technologies may be used for:
- Website functionality
- Analytics and traffic analysis
- Advertising and remarketing
- Fraud prevention
- Improving user experience
You can manage or disable cookies through your browser settings or using the cookie preferences banner on the website.
11. Data Retention
We keep personal data for as long as necessary to process inquiries, perform orders, maintain business records, provide support, resolve disputes, comply with legal and accounting obligations and protect the legitimate interests of RAMP Global Limited.
12. Data Storage and Security
We take reasonable technical and organizational measures to ensure that your data is protected from unauthorized access, alteration, or disclosure.
13. Your Rights
You have the right to:
- Request access to personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to marketing communications
- Withdraw consent where processing is based on consent
- Contact the company regarding any privacy questions
To exercise your rights, please contact us at [email protected].
14. Contact Information
RAMP Global Limited
Company / BRN No.: 79341423
Registered office: Unit 2A, 17/F, Glenealy Tower, No. 1 Glenealy, Central, Hong Kong
Website: https://hollandsnapframe.fr
Email: [email protected]
15. Updates to This Policy
We reserve the right to update this Privacy & Personal Data Processing Policy at any time. The latest version will always be available at https://hollandsnapframe.fr/privacy-amp-personal-data-processing-policy/
Last updated: 25 May 2026
